Legal Advice Paralegal

Due to an exciting period of growth, we have an exciting new opportunity for a Paralegal to join our friendly Legal Advice team in our Bedwas office. In this interesting and varied role, the successful candidate will be handling legal queries from customers on a range of areas. This will entail establishing the facts of the customer’s legal issues, providing advice on the applicable law and setting out the legal and/or practical options available to the customer whilst reviewing sources of funding and alternative resolution solutions.  

We are looking for individuals who have a passion for going the extra mile to ensure good customer outcomes, and it is key that you can demonstrate excellent communication skills, both written and verbal.

The ideal candidate will be able to pro-actively identify both issues and potential solutions, take ownership of the process, and follow the correct process to resolve any concerns that may be raised by customers in a timely manner. You will be personable, enjoy working in a team environment and motivated to go the extra mile for our customers.

Whilst extremely rewarding, due to the nature of our customers’ concerns the role can occasionally be challenging and candidates should be resilient and motivated to provide a high quality performance in what can be a busy environment.

We are looking for experience and skills in the following areas:

•           Legal Executive, LPC/BVC/LLB graduate (or currently studying)
•           Good practical and/or academic knowledge of Employment, Property, Consumer Law as well as the ability to learn and advise on other legal issues affecting customers such as Family, Wills and Probate, Landlord and Tenant and Commercial Law.
•           Concise and honest manner, whilst ensuring sensitivity and empathy to both customer and business partners.

As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. You will be agile in the way that you work and adaptable to change. In return for your commitment we will offer you generous remuneration and an attractive benefits package, including:

•           25 days holiday 
•           Company pension scheme 
•           The option to join our Sports and Social club which organises discounted events such
             as theatre visits and shopping trips
•           Progressive career pathway and development opportunities
•           Employee reward and incentive scheme
•           Group Income Protection for all employees
•           Group Legal Protection for all employees
•           A choice of either European Motor Assistance or Home Emergency Assistance
•           Inclusion in our Health Cash plan
•           Salary sacrifice benefits including Cycle scheme 

Whilst this is a full-time position, at ARAG UK we want to support our people to achieve a work-life balance that works for them. We support flexible working and are happy to discuss flexible working options.

If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.

ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.

Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG UK are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.

We have always been aware that it’s the people that really make it happen; the quality of our people defines the quality of the company, the service we offer and the good outcomes for our customers, so we’re committed to creating a great place to work for our employees.

We believe it is an exciting time to join ARAG UK. You can expect an organisation that will challenge and develop you to progress your career.  

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.