All Locations
Bristol
Careers Site Advertising End Date
02 Jun 2024
Vacancy Type
Permanent
First Response - Claims

About The Role

We have an excellent opportunity for a Costs Draftsman to join our high performing Technical Claims Team based out of our central Bristol offices.

The successful candidate will deal with claims for costs payable from our customers’ indemnity, holding responsibility for ensuring appointed solicitors and adverse costs are correctly claimed in accordance with our customer’s policy of insurance and terms of appointment.

Ensuring good customer outcomes are at the heart of everything we do, and excellent communication and negotiation skills are key to this position as you work constructively with our external costs firms and maintain good relationships with our customers appointed solicitors. 

About You

We’d like to hear from candidates with experience of working in either a costs, legal, or LEI environment. Ideally you will be experienced with different types of legal matters, however this is not essential and full training will be provided. But, it is important that the successful can demonstrate the following:

  • Excellent core abilities including, numeracy, literacy and computer skills, in particular Microsoft Excel.
  • The ability to work under pressure and deliver high quality performance against challenging deadlines, KPI’s, targets and SLA’s.
  • The ability to work in a team environment, but in the main autonomously and to proactively manage your own caseload to a high standard.
  • A proved desire to improve and take ownership of your own personal development and the development of others within the team and wider business

As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. You will be agile in the way that you work and adaptable to change. In return for your commitment, we will offer you generous remuneration and an attractive benefits package which will include:

  • 25 days holiday
  • Company pension scheme with the option to increase contributions
  • Group Income Protection for all employees
  • Group Legal Protection for all employees
  • Health cash Plan
  • A choice of either European Motor Assistance or Home Emergency Assistance
  • Salary sacrifice benefits including Cycle scheme 
  • A comprehensive wellbeing programme including free eye tests
  • Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK
  • The option to join our Sports and Social club which organises discounted events such as theatre visits and shopping trips

If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.

About The Company

DAS UK Group has been helping businesses and individuals get access to justice for over 40 years. Our businesses include a legal expenses insurance company and a law firm.

Thousands of businesses, motorists and individuals defend or pursue legal action each year safe in the knowledge that DAS are paying their legal bills. We have always been aware that it is the people that really make it happen; the quality of our people defines the quality of the company and the standard of service we offer.

DAS are owned by ARAG Group, one of the major insurance groups in Germany and Europe and are dedicated to the development of the best staff in the industry. At DAS, we don’t simply talk about our values they are at the heart of everything we do. They guide us with the way that we work and provide the framework for how we do business. ‘Doing the right thing’ is central to our behaviour – from building  trust, being accountable, creating good customer outcomes is at the heart of everything that we do which we believe drives performance

We believe it is an exciting time to join DAS. You can expect an organisation that will challenge and develop you to progress your career.  

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.

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