Vacancy Type:
About The Role

We are recruiting for a Paralegal to join DAS Law in our Legal Advice department in Bristol.

The department offers telephone legal advice to customers of our sister company DAS Legal Expenses Insurance. The advice ranges from one-off enquiries to becoming a trusted adviser to customers who want legal advice about an ongoing situation.  We advise individuals as well as commercial customers ranging from sole traders to large national organisations.

You will provide advice on a variety of areas such as

  • employment law,
  • contractual disputes,
  • consumer matters,
  • property disputes,
  • landlord and tenant issues,
  • crime and family law,
  • niche areas such as agricultural and ecclesiastical law.

We pride ourselves on offering a great service to our customers to enable them to make an informed decision about their legal options. 

About You

As a Paralegal you will be:  

  • The first point of contact in DAS Law and will be expected to advise on multiple areas of law;  
  • responsible for handling legal queries from DAS policyholders;
  • able to establish the facts of a customer’s legal issue, advise on the applicable law and the legal options available;
  • where relevant, offer fixed fee solutions to the customer or refer the matter for an assessment under the customer's legal expenses insurance policy;
  • able to provide excellent customer service to DAS Group customers;
  • responsible for identifying any legal risks associated with a customer’s legal issue and advising the customer of potential solutions to enable them to make an informed decision; and
  • able to identify and comply with all applicable service standards as well as regulatory standards.

About you:

You will be a Solicitor, Legal Executive or LPC/BPPC graduate (or currently studying), keen to work in a collaborative team environment.  You will be prepared to embrace our values and live these in your day to day working life. In addition you will be:

  • able to demonstrate a comprehensive practical or academic knowledge of employment, property and consumer law as well as the ability to learn and advise on other every day legal issues effecting personal and commercial clients such as family law, wills and probate and general contract law;
  • articulate and confident in customer care and have the ability to embrace a changing environment in a new type of law firm;
  • able to demonstrate commercial awareness when giving advice; and 
  • committed to and can demonstrate excellent customer service and technical skills.

As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. You will be agile in the way that you work and adaptable to change. In return for your commitment we will offer you generous remuneration and an attractive benefits package which will include:

  • 25 days holiday with the option to buy up to a further 5 days
  • Company pension scheme with the option to increase contributions
  • Group Income Protection for all employees
  • Group legal protection for all
  • Motor or Home Emergency Assistance
  • Salary sacrifice benefits including cycle to work scheme and season ticket loans
  • Membership of our Sports and Social club which includes discounted events such as theatre, wine tasting or shopping trips!
About The Company
DAS Law is part of the DAS UK Group, which in turn forms part of the Ergo Group. We are therefore part of the world’s largest insurance group. Previously existing as a standalone law firm (CW Law) DAS Law was acquired by DAS UK Group in 2013 and is a key part of the Group’s strategy, forecast to provide year on year profitable growth within our 10 year strategy, which was agreed and commenced in 2016.

We have historically focussed on delivering legal services to customers solely via our Legal Expenses Insurance products, which provides a steady workload of litigated cases into the following teams that currently exist;

  • Personal Injury

  • Litigation & Dispute Management

  • Employment

  • Business & Commercial

Whilst this will remain a key part of our ongoing strategy, with the full support of our shareholders we have big ambitions to grow DAS Law as an independent income generating law firm and a major player in the legal market. We will do this by building on our existing relationships and reputation to grow new and sustainable income revenue streams that will allow us to expand the services we offer our customers.

We believe these are exciting times for DAS Law as part of the wider DAS UK Group and we are looking for likeminded individuals who share our ambition to make our high quality legal solutions accessible and affordable.

You can expect to join an organisation that will challenge and develop you to progress your career in ways that traditional law firms cannot. We are also committed to supporting continued professional development and promote both internal Training Contracts and alternative routes to qualification (CILEX).

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer an extremely generous reward and benefits package.