Paralegal

Location:
Bedwas
Vacancy Type:
Fixed Term Contract
Department:
Law
About The Role

Are you an LPC/BPTC graduate or currently studying towards it? If so, we would like to hear from you. We are looking for a Paralegal to join our Legal Advice team in Bedwas, on a fixed term contract until December 2019. This is a great opportunity to put your excellent customer service and technical skills into practice by advising both personal and commercial clients on a variety of legal matters including; employment, property, consumer law and personal injury. 

The department offers telephone legal advice to customers of our sister company DAS Legal Expenses Insurance. The advice ranges from one-off enquiries to becoming a trusted adviser to customers who want legal advice about an ongoing situation.  We advise individuals as well as commercial customers ranging from sole traders to large national organisations.

You will provide advice on a variety of areas such as

  • employment law,
  • contractual disputes,
  • consumer matters,
  • property disputes,
  • landlord and tenant issues,
  • crime and family law
  • niche areas such as agricultural and ecclesiastical law.

We pride ourselves on offering a great service to our customers to enable them to make an informed decision about their legal options. 

In this role you will benefit from:

  • The opportunity to gain experience in handling a variety of areas of law in a fast paced, but supportive environment;
  • developing invaluable soft skills with the ability to establish the facts of a customer's legal issues, advising on the applicable law and the legal options available in a focused and appropriate way;
  • the opportunity to gain skills in niche areas of law and develop a depth of knowledge in an area that particularly interests you;
  • early responsibility to identify any legal risks associated with a customer's legal issue and advising the customer of potential solutions to enable them to make an informed decision; and 
  • the opportunity to develop your legal knowledge and expertise and progress your career within DAS Law with support for further study and qualification; and
  • a benefits package including pension, access to gym membership, staff discounts, a recognition scheme for excellent performance, childcare vouchers and an active sports and social committee. 

As a Paralegal you will be:  

  • The first point of contact in DAS Law and will be expected to advise on multiple areas of law;  
  • responsible for handling legal queries from DAS policyholders;
  • able to establish the facts of a customer’s legal issue, advise on the applicable law and the legal options available;
  • where relevant, offer fixed fee solutions to the customer or refer the matter for an assessment under the customer's legal expenses insurance policy;
  • able to provide excellent customer service to DAS Group customers;
  • responsible for identifying any legal risks associated with a customer’s legal issue and advising the customer of potential solutions to enable them to make an informed decision; and
  • able to identify and comply with all applicable service standards as well as regulatory standards.
About You

You will be a Solicitor, Legal Executive or LPC/BPPC graduate (or currently studying), keen to work in a collaborative team environment.  You will be prepared to embrace our values and live these in your day to day working life. In addition you will be:

  • able to demonstrate a comprehensive practical or academic knowledge of employment, property and consumer law as well as the ability to learn and advise on other every day legal issues effecting personal and commercial clients such as family law, wills and probate and general contract law;
  • articulate and confident in customer care and have the ability to embrace a changing environment in a new type of law firm;
  • able to demonstrate commercial awareness when giving advice; and 
  • committed to and can demonstrate excellent customer service and technical skills.

As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. You will be agile in the way that you work and adaptable to change. In return for your commitment we will offer you generous remuneration and an attractive benefits package. You will join a supportive and fun environment which will encourage dedication and hard work whilst also offering the opportunity to engage in a wide range of personal and professional development activities.


About The Company

DAS Law is an ambitious and innovative law firm occupying offices in the heart of Bristol and Bedwas, South Wales.  The firm operates as an independent firm whilst enjoying the significant benefit of being part of the DAS UK Group, which sits within the Munich Re/ERGO Group.

The firm has a clear strategic plan to grow revenue via its 10 year plan.  DAS Law already enjoys a significant income stream from DAS UK Group, a leading Legal Expenses Insurer, as well as plans well underway to grow additional revenue from the wider Munich Re and ERGO Group.  Over the coming years the firm will increase its income from the parent group whilst also targeting commercial and private client growth within the wider market.

DAS Law and DAS Group pride themselves on being values driven businesses.  The core values we adhere to are:

Respect – we respect the views of others and give regard to their opinions and feelings

Improve – we challenge the norm and seek out opportunities for continuous improvement

Go the extra mile – we strive to exceed expectations in our dealing with clients and colleagues

Honesty – we are honest and sincere in everything we do

Think client – our clients are our top priority and we strive for a successful outcome for them.

If you can live our values and share our ambition for progress and growth then we would be delighted to hear from you.

DAS UK is an equal opportunities employer and we welcome applications from people of all ages, ethnicities, religions or sexual orientations. DAS has been recognised as a Disability Confident Employer.