All Locations
Bedwas, Bristol
Vacancy Type
Permanent
Employment

About The Role

DAS Law (part of ARAG UK) have a new vacancy for a Senior Associate (People & Performance) to join our high-performing and friendly Employment department.

Our Employment Law department deals with all aspects of employment law, from advising an employee on pursuing an unfair dismissal claim, or a claim for unpaid wages, to defending claims of whistleblowing and discrimination on behalf of Respondents. Whilst we have longstanding relationships with various Chambers across the Country, we conduct our own advocacy on a regular basis. As well as acting for employees and employers during the litigation process, we also provide advisory HR services such as drafting contracts and policies, or providing a business with guidance and support to businesses through the complexity of employment law requirements. 

This is an excellent opportunity for the successful candidate to hold responsibility for the management of a team, and in conjunction with the Senior Associate (Technical) ensure that our customers receive the highest standard of service whilst ensuring the efficient management of caseloads. You will also be required to support, lead and deliver change throughout your area supporting company initiatives and employees throughout the journey.

In the role of a Senior Associate (People & Peformance), you can expect to:

  • Utilise Management Information and hold responsibility for ensuring compliance with Service Level Agreements, monitoring case throughput to achieve expected performance levels and delivering the financial plan for your team
  • Work closely with Principal Associates to deliver on SLA’s, KPI’s, financial and performance targets as set by the Head of Department to drive efficiency, performance, billing and throughput within the team.
  • Ensure cases are managed in a cost effective manner by maintaining grip on cost at all times.
  • Ensuring the early assessment of the prospects of success of each claim and that the claim is handled throughout in accordance with the requirements of our client’s legal expenses insurance policy.
  • Review existing processes and, where appropriate, make recommendations for improvement to deliver excellent customer service whilst creating an environment where technical knowledge and efficiency is embedded through the team.

About You

We would love to hear from candidates with experience managing teams to ensure delivery of objectives. The ability to effectively manage performance to achieve and exceed high level targets is essential, and you must be customer focussed in your approach to work and strive to provide a quality and efficient service to clients.

Experience of using and developing Management Information for the purpose of managing performance is essential, and experience of working in an SRA regulated environment is desirable.

There are exciting times ahead for DAS Law (part of ARAG UK) and we are looking for likeminded individuals who share our ambition to make our high quality legal solutions accessible and affordable. As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. You will be agile in the way that you work and adaptable to change. In return for your commitment we will offer you generous remuneration and an attractive benefits package, including:

  • 26 days holiday with the option to buy up to a further 5 days
  • Private Medical Insurance
  • Company pension scheme with the option to increase contributions
  • Group Income Protection for all employees
  • Group Legal Protection for all employees
  • A choice of either European Motor Assistance or Home Emergency Assistance
  • Salary sacrifice benefits including Cycle scheme
  • A comprehensive wellbeing programme and free eye tests
  • Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK
  • The option to join our Sports and Social club which organises discounted events such as theatre visits and shopping trips

Whilst this is a full-time position, at ARAG UK we support flexible working and are happy to discuss flexible working options.

If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above. If you are keen to become part of our exciting future then we would love to hear from you.

About The Company

ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.

Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG UK are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.

We have historically focussed on delivering legal services to customers solely via our Legal Expenses Insurance products, which provides a steady workload of litigated cases in areas such as;

  • Personal Injury
  • Litigation & Dispute Management
  • Employment
  • Business & Commercial

We believe these are exciting times for DAS Law as part of the wider ARAG UK and we are looking for likeminded individuals who share our ambition to make our high quality legal solutions accessible and affordable.

You can expect to join an organisation that will challenge and develop you to progress your career in ways that traditional law firms cannot. We are also committed to supporting continued professional development and promote both internal Training Contracts and alternative routes to qualification (SQE/CILEX).

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package

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