The ideal candidate will be able to pro-actively identify both issues and potential solutions, take ownership of the process, and follow the correct process to resolve any concerns that may be raised by customers in a timely manner. You will be personable, enjoy working in a team environment and motivated to go the extra mile for our customers.
Whilst extremely rewarding, due to the nature of our customers’ concerns the role can occasionally be challenging and candidates should be resilient and motivated to provide a high quality performance in what can be a busy environment.
We are looking for experience and skills in the following areas:
• Legal Executive, LPC/BVC/LLB graduate (or currently studying)
• Good practical and/or academic knowledge of Employment, Property, Consumer Law as well as the ability to learn and advise on other legal issues affecting customers such as Family, Wills and Probate, Landlord and Tenant and Commercial Law.
• Concise and honest manner, whilst ensuring sensitivity and empathy to both customer and business partners.
As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. You will be agile in the way that you work and adaptable to change. In return for your commitment we will offer you generous remuneration and an attractive benefits package, including:
• 25 days holiday
• Company pension scheme
• The option to join our Sports and Social club which organises discounted events such as theatre visits, wine tasting and shopping trips
• Progressive career pathway and development opportunities
• Employee reward and incentive scheme
• Group Income Protection for all employees
• Group Legal Protection for all employees
• A choice of either European Motor Assistance or Home Emergency Assistance
• Inclusion in our Health Cash plan
• Salary sacrifice benefits including Cycle scheme
• Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK
Whilst this is a full-time position, at DAS we want to support our people to achieve a work-life balance that works for them. We support flexible working and are happy to discuss flexible working options.
If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.