Paralegal - Legal Advice

Vacancy Type:
First Response - Legal Advice
About The Role

We have an exciting new opportunity for a Paralegal to join our friendly Legal Advice department in either Bristol or Bedwas (South Wales).

In this interesting entry-level role, you will have the opportunity to offer telephone legal advice to customers of DAS Legal Expenses Insurance, covering a diverse range of legal areas. The advice given can include one-off enquiries to becoming a trusted adviser to customers who require legal advice about an ongoing situation.  We advise both individuals and commercial customers, ranging from sole traders to large national organisations. 

We pride ourselves on offering a great service to our customers to enable them to make an informed decision about their legal options. You will speak with customers to provide advice on a variety of areas such as; employment law, contractual disputes, consumer matters, property disputes, landlord and tenant issues, crime and family law and numerous other niche areas, and as such will need to have good practical and/or academic knowledge of these areas.

As a Paralegal you can expect to;  
  • establish the facts of a customer’s legal issue, advise on the applicable law and the legal options available;
  • offer fixed fee solutions to the customer or refer the matter for an assessment under the customer's legal expenses insurance policy;
  • provide excellent customer service to DAS Group customers;
  • identify any legal risks associated with a customer’s legal issue and advising the customer of potential solutions to enable them to make an informed decision; and
  • identify and comply with all applicable service standards as well as regulatory standards

About You

We are looking for an LLB graduate or higher, keen to work in a collaborative team environment and prepared to embrace our values.

As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. In return for your commitment we will offer you generous remuneration and an attractive benefits package, including:

  • 25 days holiday with the option to buy up to a further 5 days
  • Company pension scheme with the option to increase contributions
  • Group Income Protection for all employees
  • Group Legal Protection for all employees
  • A choice of either European Motor Assistance or Home Emergency Assistance
  • Salary sacrifice benefits including Cycle scheme and season ticket loans
  • A comprehensive wellbeing programme including a range of free weekly exercise classes (dependent on your office location) and free eye tests
  • Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK
  • The option to join our Sports and Social club which organises discounted events such as theatre visits, wine tasting and shopping trips.
At DAS we support our colleagues to achieve a work-life balance that works for them and are happy to discuss flexible working options.
If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.
About The Company
DAS Law is part of the DAS UK Group, which in turn forms part of the Ergo Group. We are therefore part of the world’s largest insurance group. Previously existing as a standalone law firm (CW Law) DAS Law was acquired by DAS UK Group in 2013 and is a key part of the Group’s strategy, forecast to provide year on year profitable growth within our 10 year strategy, which was agreed and commenced in 2016.

We have historically focussed on delivering legal services to customers solely via our Legal Expenses Insurance products, which provides a steady workload of litigated cases into the following teams that currently exist;

  • Personal Injury

  • Litigation & Dispute Management

  • Employment

  • Business & Commercial

Whilst this will remain a key part of our ongoing strategy, with the full support of our shareholders we have big ambitions to grow DAS Law as an independent income generating law firm and a major player in the legal market. We will do this by building on our existing relationships and reputation to grow new and sustainable income revenue streams that will allow us to expand the services we offer our customers.

We believe these are exciting times for DAS Law as part of the wider DAS UK Group and we are looking for likeminded individuals who share our ambition to make our high quality legal solutions accessible and affordable.

You can expect to join an organisation that will challenge and develop you to progress your career in ways that traditional law firms cannot. We are also committed to supporting continued professional development and promote both internal Training Contracts and alternative routes to qualification (CILEX).

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer an extremely generous reward and benefits package.