Junior Costs Draftsman

Location:
Bristol
Vacancy Type:
Permanent
Department:
First Response - Claims
About The Role

DAS UK Group are looking for an attentive Junior Costs Draftsman to join our market-leading Legal Expenses Insurance business in central Bristol.

In this role, you will assess and negotiate solicitors’ costs claimed under our customers’ insurance policies, ensuring claims made match our terms and conditions. You will reach agreements that are cost effective and fair identifying unrecoverable costs on the standard basis.

This is a full time, permanent role, where we can offer a large degree of flexibility around remote working.

Further responsibilities of the role include:

  • Maintaining awareness of the customer experience through the claims lifecycle and ensuring that service delivery is maintained. Ensuring customer expectations and outcomes are made in a timely manner
  • Identifying exposures to leakage and potential unnecessary costs/loss of income in accordance with the department objectives
  • Liaising with colleagues and key stakeholders to investigate new ideas and initiatives to improve working practices and procedures
  • Ensuring that any communication to our customers and colleagues is dealt with in a clear, concise and honest manner whilst ensuring that it remains sensitive and empathic to the customers, businesses partners and suppliers needs
  • Understanding legal processes and documentation including T&C’s, the internal estimating process, cost risks to DAS, how to set accurate cost estimates, reinsurance and claims of interest, settlement offers, impact on costs implications to customer and/or DAS and effective negotiation with key individuals
About You

We are looking for individuals with the following skills & experience:

  • Experience of working in a costs environment for a minimum of 2 years (you may be a qualified costs lawyer (desirable not essential))
  • Experience of dealing with different types of legal matters is advantageous (desirable not essential)
  • Show initiative with the ability to work within a team environment but autonomously (managing own caseload) and ability to make effective decisions under pressure and deal with complex matters
  • Confidence to work with key stakeholders both internally and externally
  • A good  understanding of costs industry regulations and relevant case law
  • A good understanding of working within strict guidelines and FSA regulations

As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. You will be agile in the way that you work and adaptable to change. In return for your commitment we will offer you generous remuneration and an attractive benefits package which will include:

  • 25 days holiday with the option to buy up to a further 5 days
  • Company pension scheme with the option to increase contributions
  • Group Income Protection for all employees
  • Group Legal Protection for all employees
  • Health cash Plan
  • A choice of either European Motor Assistance or Home Emergency Assistance
  • Salary sacrifice benefits including Cycle scheme and season ticket loans
  • A comprehensive wellbeing programme including a range of free weekly exercise classes (dependent on your office location) and free eye tests
  • Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK
  • The option to join our Sports and Social club which organises discounted events such as theatre visits, wine tasting and shopping trips

At DAS we support flexible working and would be open to discuss flexible working options.

About The Company
As a market leader in the Legal Expenses Insurance market we have undergone rapid growth in recent years.

Thousands of businesses, motorists and individuals defend or pursue legal action each year safe in the knowledge that DAS are paying their legal bills. We have always been aware that it is the people that really make it happen; the quality of our people defines the quality of the company and the standard of service we offer.

DAS are owned by the ERGO Insurance Group, one of the major insurance groups in Germany and Europe and are dedicated to the development of the best staff in the industry. At DAS, we don’t simply talk about our values they are at the heart of everything we do. They guide us with the way that we work and provide the framework for how we do business. ‘Doing the right thing’ is central to our behaviour – from building  trust, being accountable, putting our customer at the heart of everything that we do which we believe drives performance

We believe it is an exciting time to join DAS. You can expect an organisation that will challenge and develop you to progress your career.  

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer an extremely generous reward and benefits package.