DC Engineer

Vacancy Type:
About The Role
We have an exciting opportunity to join our IT department as a Data Centre Engineer.
The Data Centre Engineer role is to support all existing networks as well as project based work to improve and enhance the network environment.  The successful candidate will work with colleagues in the Data Centre team, and the wider IT Operations section, to support, maintain, configure and upgrade all elements of the DC infrastructure estate.

In return for your commitment we will offer you generous remuneration and an attractive benefits package, including:

  • 25 days holiday with the option to buy up to a further 5 days
  • Company pension scheme with the option to increase contributions
  • Group Income Protection for all employees
  • Group Legal Protection for all employees
  • A choice of either European Motor Assistance or Home Emergency Assistance
  • Inclusion in our Health Cash Plan
  • Salary sacrifice benefits including Cycle scheme and season ticket loans
  • A comprehensive wellbeing programme including a range of free weekly exercise classes (dependent on your office location) and free eye tests
  • Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK
  • The option to join our Sports and Social club which organises discounted events such as theatre visits, wine tasting and shopping trips.

Whilst this is a full time position, we are very open to discussing flexible working arrangements.

About You
We are looking for candidates with a dedicated to providing a great customer experience and who can demonstrate:
  • Highly effective communication, both written and oral;
  • An inquisitorial and problem solving focus to provide exceptional service delivery to all users within DAS;
  • Experience in supporting and maintaining relevant network technologies within the Data Centre;
  • Experience with other core networking technologies such as Group Policy Management;
  • An ability to inspire trust in relationships within the DAS UK Group and with external parties to facilitate the delivery of a stable network;
  • The ability to balance quality of output with pace by managing time effectively;
  • A thirst for learning and a passion for technology, with an enthusiasm to stay up-to-date with industry trends and advances;
  • The ability to produce network solutions for a variety of systems, including live, test and development environments;
  • A willingness to work in a rota for out of hours support;
  • Great troubleshooting skills and good understanding of root cause analysis methodology;
  • Good end to end network stack understanding; and 
  • Fluency in reading network traces to troubleshoot complex technical issues.
About The Company
As a market leader in the Legal Expenses Insurance market we have undergone rapid growth in recent years.

Thousands of businesses, motorists and individuals defend or pursue legal action each year safe in the knowledge that DAS are paying their legal bills. We have always been aware that it is the people that really make it happen; the quality of our people defines the quality of the company and the standard of service we offer.

DAS are owned by the ERGO Insurance Group, one of the major insurance groups in Germany and Europe and are dedicated to the development of the best staff in the industry. At DAS, we don’t simply talk about our values they are at the heart of everything we do. They guide us with the way that we work and provide the framework for how we do business. ‘Doing the right thing’ is central to our behaviour – from building  trust, being accountable, putting our customer at the heart of everything that we do which we believe drives performance

We believe it is an exciting time to join DAS. You can expect an organisation that will challenge and develop you to progress your career.  

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer an extremely generous reward and benefits package.